Violist Danielli Johnson was flying inside Portugal from Porto to Faro in mid-January when she skilled unfair therapy by the workers of Ryanair.
It was her first time utilizing the airline and was touring for an essential audition the subsequent morning. She was touring together with her 1828 French viola from François Gand, valued at roughly CHF 75,000 (which is near 80,000 USD).
At first, the check-in attendant defined that her instrument was somewhat over the scale of a carry-on bag, however let her in with out a payment since she wasn’t conscious of the rule. Nonetheless, as soon as she bought to the departure gate, one other worker stated it was too massive and must go into the airplane maintain.
After explaining that it may probably injury the instrument, Johnson was knowledgeable that she had two choices: both purchase one other ticket for the instrument or do not journey in any respect.
As the opposite passengers began to board, the worker ignored Johnson’s pleas and held onto Johnson’s passport. In response, Johnson went to file a video of the scenario, inflicting the worker to name the airport police, who then pressured her to delete the video.
Finally, as soon as all the opposite passengers boarded, Johnson determined to pay for the additional ticket so she would not miss her audition. The worker instructed her to return to the check-in desk to take action, after which closed the boarding gate, inflicting Johnson to overlook the flight altogether.
Afterward, these on the Ryanair service desk knowledgeable her that the subsequent flight was in two days, and even then, the corporate could not reimburse the ticket that was simply misplaced.
Ryanair has but to touch upon the scenario after being contacted by The Violin Channel.
“I misplaced an essential audition and all of the funding for this journey,” Johnson instructed The Violin Channel. “All the things that occurred to me that day with this firm, made me really feel disrespected. I’m very unhappy about lacking the audition, which took a variety of preparation Not solely was I fully embarrassed for having two policemen confront me, however I additionally felt excluded and returned house in tears.
“I wish to warn different musicians about this firm and their coverage on devices as hand baggage,” she added. “I wish to share this horrible expertise — they are saying to place the instrument within the airplane maintain or pay the instrument ticket, in any other case, you lose the journey, the ticket, and get bonus embarrassment.”
Brazilian violist Danielli Johnson is a graduate of Haute Ecole des Musique de Genève underneath the path of Ori Kam. She acquired a Grasp in Pedagogy and Efficiency on the College of the Arts Bern underneath the path of Gertrud Weinmeister.
She has performed with Orchestre de la Suisse Romande, Biel Solothurn Symphony Orchestra, amongst others.